I'm very disappointed with their service and customer support. And they are very expensive. I had a tune up done for my older truck. Cost over $300. Less than 150 miles later, it failed a smog test with a rough idle. I asked if they would cover the issue or give me credit since they had just tuned it up.and they said No. They would charge for it like it was new work.
Hi Peter, thank you for taking the time to tell us about your experience here at Golden Gear Automotive. Our records show we performed an oil change, engine filter replacement, couple of light bulbs replacement and wiper blade replacement. We do not have any records of performing a tune-up on your vehicle. Are you sure you have the correct shop? If our records are wrong, call us at 707 329 6105 to make this right for you.
- Golden Gear Automotive